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Starbucks

 

Creating A New Market
Starbucks has revolutionized the way we order, drink and invest in a cup of coffee. But before it was a staple in our daily lives, paying multiple pounds for a cup of coffee was not the norm. Starbucks took on the great challenge of transforming the UK’s coffee market, and in turn changed the face of Britain’s coffee culture.

 

The Brief
Establish a market for coffee by seeding and developing the Starbucks brand in the UK:
• Build a coffee movement in the UK, positioning Starbucks as the undisputed leader
• Deliver feature and product placement press coverage

 

The Challenge
Paying premium prices for a cup of coffee was not the norm when Starbucks launched.

 

The Solution
Take coffee “out of the cup”, promoting a Starbucks’ consumer experience that is both personal and premium:

  Starbucks Press Cuttings

• Create a distinct brand personality using coffee culture language
• Execute an educative media relations campaign on Starbucks coffee and the in-store experience
• Utilize Howard Schultz, founder of Starbucks, as the kingpin behind a coffee movement that had already succeeded in the US and was preparing to take on the UK

 

The Results
• 319 pieces of press coverage spotlighting the coffee lifestyle, company profiles and the new coffee movement
• Tailor-made coffee is now a daily “must-have” and the coffee culture language is part of our lives